Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center

You can provide content in your native language or English. Our service specialists can understand various languages through translation software.

  1. Help Center
  2. Sales Support

Sales Support

Welcome! You can raise a request for Salse Support using the options provided.

I need a quote for an Atlassian product

Need help with a proposal, quote, or order? Submit a request here.

If you need help, you can send an email to support@devpod.cn

Required fields are marked with an asterisk*

Include Inc, LLC, etc.

If you need multiple products and the user tier is not consistent, please open multiple tickets

e.g. Jira Standard, Confluence Premium, Team Calendars for Confluence... Note: Marketplace applications must be active on the Cloud site and will be quoted at the same user tier of the parent product

Drag and drop files, paste screenshots, or browse
Powered by Jira Service Management
{"xsrfToken":"de589daa92e8519a4c7d4348bf254a28fa1d3551_lout","branding":{"id":"6","key":"ss","name":"Sales Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementMessageWiki":"<p>You can provide content in your native language or English. Our service specialists can understand various languages through translation software.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","announcementMessage":"You can provide content in your native language or English. Our service specialists can understand various languages through translation software.","localeDisplayName":"English (United States)"},"zh-CN":{"helpCenterTitle":"欢迎访问 帮助中心","sharedPortalName":"帮助中心","localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"ss","projectId":10013,"serviceDeskId":6,"name":"Sales Support","description":"<p>Welcome! You can raise a request for Salse Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"69","name":"I need a quote for an Atlassian product","descriptionHtml":"<p>If you need help, you can send an email to support@devpod.cn</p>","callToAction":"I need a quote for an Atlassian product","introHtml":"<p>Need help with a proposal, quote, or order? Submit a request here.</p>","icon":10536,"iconUrl":"https://xdevpod.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[18],"key":""},{"id":"62","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://xdevpod.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[18],"key":""},{"id":"60","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://xdevpod.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[18],"key":""},{"id":"61","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://xdevpod.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[18],"key":""},{"id":"63","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://xdevpod.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"General"}],"orderMapping":{"18":[69,60,61,62]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"17d26cd8-8d33-3ae0-9522-9e5c70c44fce","appLinkName":"System Confluence","appLinkUrl":"https://xdevpod.atlassian.net/wiki","spaceKey":"SS","spaceName":"Salse Support","spaceUrl":"https://xdevpod.atlassian.net/wiki/spaces/SS","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":6,"kbLinkDomainURLs":["https://xdevpod.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SS","userLanguageHeader":"","userLanguageMessageWiki":"<p>You can provide content in your native language or English. Our service specialists can understand various languages through translation software.</p>","defaultLanguageMessage":"You can provide content in your native language or English. Our service specialists can understand various languages through translation software.","defaultLanguageDisplayName":"Chinese (China)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NzUxNWFjOS1lNzQ2LTQ3M2YtODE2ZS0yM2ZhYjc1ZDlhMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0yNTk0NDI2MjciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzc4NTU2Mjg0LCJuYmYiOjE3Nzg1NTUwODQsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.G76Peqggg2NuGfpjb19xwKs9oJUvgQXbx_i2RfNGYo4","targetCollection":"upload-user-collection--259442627","endpointUrl":"https://api.media.atlassian.com","clientId":"87515ac9-e746-473f-816e-23fab75d9a20","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":69,"projectId":10013,"issueType":{"id":"10015","name":"Support"},"form":{"name":"I need a quote for an Atlassian product","descriptionHtml":"<p>If you need help, you can send an email to support@devpod.cn</p>","callToAction":"I need a quote for an Atlassian product","intro":"<p>Need help with a proposal, quote, or order? Submit a request here.</p>","instructions":"<p>If you need help, you can send an email to support@devpod.cn</p>","icon":10536,"iconUrl":"https://xdevpod.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10048"],"values":[{"value":"10046","label":"Jira","selected":false,"children":[]},{"value":"10047","label":"Public website","selected":false,"children":[]},{"value":"10048","label":"Request quote","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10080","fieldConfigId":"10192","label":"Full legal company name","description":"Include Inc, LLC, etc.","descriptionHtml":"<p>Include Inc, LLC, etc.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10079","fieldConfigId":"10191","label":"Email address of technical contact","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10120","fieldConfigId":"10247","label":"User Tier","description":"If you need multiple products and the user tier is not consistent, please open multiple tickets","descriptionHtml":"<p>If you need multiple products and the user tier is not consistent, please open multiple tickets</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What products and applications are you requesting? ","description":"e.g. Jira Standard, Confluence Premium, Team Calendars for Confluence... Note: Marketplace applications must be active on the Cloud site and will be quoted at the same user tier of the parent product","descriptionHtml":"<p>e.g. Jira Standard, Confluence Premium, Team Calendars for Confluence... Note: Marketplace applications must be active on the Cloud site and will be quoted at the same user tier of the parent product</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10119","fieldConfigId":"10246","label":"Atlassian cloud URL/SEN (if you have)","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/69","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/69","calendarParams":{"firstDay":0,"date":"2026-05-12T03:04:44+0000","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"17d26cd8-8d33-3ae0-9522-9e5c70c44fce","appLinkName":"System Confluence","appLinkUrl":"https://xdevpod.atlassian.net/wiki","spaceKey":"SS","spaceName":"Salse Support","spaceUrl":"https://xdevpod.atlassian.net/wiki/spaces/SS","isServer":false},"labels":[],"projectKey":"SS","serviceDeskId":6,"kbLinkDomainURLs":["https://xdevpod.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NzUxNWFjOS1lNzQ2LTQ3M2YtODE2ZS0yM2ZhYjc1ZDlhMjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtdXNlci1jb2xsZWN0aW9uLS0yNTk0NDI2MjciOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdfSwiZXhwIjoxNzc4NTU2Mjg0LCJuYmYiOjE3Nzg1NTUwODQsImFub25JZCI6ImFub24tdXNlciIsImh0dHBzOi8vaWQuYXRsYXNzaWFuLmNvbS9hcHBBY2NyZWRpdGVkIjpmYWxzZX0.G76Peqggg2NuGfpjb19xwKs9oJUvgQXbx_i2RfNGYo4","targetCollection":"upload-user-collection--259442627","endpointUrl":"https://api.media.atlassian.com","clientId":"87515ac9-e746-473f-816e-23fab75d9a20","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=xdevpod","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"de589daa92e8519a4c7d4348bf254a28fa1d3551_lout","baseUrl":"https://xdevpod.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://xdevpod.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"87515ac9-e746-473f-816e-23fab75d9a20","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"1e47363a334a4f7fa13440982fac8089","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://xdevpod.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}